
Thank you for choosing LagoonView Terrace for your Hawaii vacation.
This is a privately owned home that we love sharing with guests. Here are the policies and information that will be helpful to you. Thank you for respecting our LagoonView suite.
PLEASE REMOVE SHOES BEFORE ENTERING.
EVERYONE IN HAWAII DOES!
LagoonView Terrace is limited to 2 guests. Day visitor limited to a total of 6. Visitors may not stay overnight.
CHECK IN: 3PM
CHECK OUT: 11AM
NOTE:
This suite come with supplies at the beginning of your stay. If you need addition supplies, please purchase them at any grocery store or Costco.
1. Bed linens, pillows and blankets – Please put the shams that are on the beds aside to keep them clean. Use the pillows with white pillow cases. There are extra pillows and blankets in the closets
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2. Bath towels and washcloths – gray/black is for make-up removal.
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3. Please use linens appropriately to avoid staining.
If you do stain linens, please leave them out so that we easily find and treat them before laundering.
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4. Dishwashing and dishwasher detergent – PLEASE be careful NOT TO USE dishwashing liquid in the dishwasher.
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5. Please do not move furniture from its original placement.
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6. Please use supplies as you need them and return them to their original location for the next guests to use.
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7. Load and start dishwater prior to departure. Our cleaners do not wash dishes!
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8. Please let us know if there are any damages to the unit.
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9. Please place all used towels on bathroom floor
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10 Please turn air conditioning to 85 degrees when checking out.
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11. Lock all doors before your departure and verify all locks are secure.
12. Please remove trash prior to leaving unit.
THIS IS A NON-SMOKING UNIT (Please no smoking or vaping!)
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NOISE:
Quiet hours at Mauna Lani Terraces is 9 p.m. to 9 a.m.
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LANAI:
Mauna Lani Terrace does not allow towels to be hung on balcony or railings.
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SUNSCREENS
No sunscreens or tanning lotions to be applied in unit. Thank you!
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Age Requirements:
You must be 25 years or older to rent LagoonView Terrace. This vacation home is furnished with the finest amenities and equipment. Please do not PARTY here. Excessive noise levels or any property damage may result in immediate eviction without recourse or refund.
Smoking is NOT permitted inside LagoonView Terrace or on the Lanai . A $500 fee will be added to your bill if smoking was detected. You may not smoke on this property except outdoors, but not on the deck.
Shoes: Please remove your shoes inside this suite.
Malfunction of equipment: We do our best to make sure all amenities are in good working order. Occasionally, electronics, cable, hot tub, sauna, or other mechanical equipment will malfunction. We will do our best to repair these items in a timely manner. No refunds are ever given for failures outside of our control.
Water and plumbing: DO NOT FLUSH anything other than toilet paper. NO feminine products, NO diapers, NO paper towels should be flushed at any time. If it is found that improper materials have been flushed and clog the septic system, you will be charged for the cost of repairs or damages.
Internet Service:
Internet /Wi-Fi service is provided via Spectrum Cable.
AppleTV uses internet to connect.
Regular cable TV is provided by Spectrum
The Password for wifi is xxxxxxxxx
Extermination/Insects: The Mauna Lani Terrace HOA exterminates twice a year to keep insects from moving in. LagoonView Terrace is surrounded by ponds, ocean, and woods. As a result, there may be some insects. Even the occasional mouse makes its way inside. Keep all doors and windows closed when you leave to reduce the incidence any problems.
Damages: We have designed and furnished LagoonView Terrace with the highest quality materials and amenities. We expect that our guests will respect the inside, outside and surrounding property at all times. We reserve the right to charge for any damages or excessive cleaning needed from your stay. If you notice any problems upon checking in, please let us know immediately. Damages caused by guests will be deducted from the damage deposit or if you have purchased insurance.. Inspection of the premises will be made by the LagoonView Manager after termination of rental period. Any amounts due will be charged and collected to the credit card on file. Lessee agrees to pay the additional amounts for damage/cleaning without recourse.
Furniture: Do not move any furniture from its position. Scratches to the floors may result.
Safety Rules: For your safety, we post Safety Rules around the property. Please abide by these rules as we want you to have a safe and happy stay. The rental agreement you signed clearly states that you are accepting responsibility for any injury to you or any guest that you bring.
Beach: We provide beach towels and chairs. Please do not use our regular towels at the beach; use beach towels. We do not provide snorkeling gear due to COVID. If you want to rent equipment, you can rent it at the Mauna Beach Club or any local dive shop, although we suggest purchasing your own masks and snorkels for health safety.
Pets: We do NOT allow pets of any kind at any of our properties. If we find evidence of a pet(s) the minimum charge is $500.00 and you will be ask to leave the property without recourse or refund.
Appropriate Behavior: Our LagoonView Terrace is located in a residential area. Please respect other property Owners/Neighbors & Guests in the area. Reasonable noise levels is not a problem.
LagoonView Terrace is NOT responsible for injury or damage to you or your property.
Trash
Garbage must be bagged properly. You may place the trash in the dumpster or trash, in the parking area trash area. (see map on front door) There are animals out there that will get into the garbage, so make sure you secure the lid on the garbage can and close the lid on the dumpster and never leave bagged trash outside. There are cats and mongoose that live at the Terrace, and they will open garbage bags without notice!
Thermostat Instructions - Please keep the doors closed at all times to keep the climate controlled interior stable. AIR CONDITIONING will stop working if any doors are open; they are on switches.
AIR CONDITIONING
Please DO NOT set the temperature below 74 degrees.
This air conditioner will shut off if any doors are left open.
There is no heating in this condo! This is Hawaii.
Reviews
If you have booked using VRBO or AirBnb and had a wonderful stay, please consider leaving us a 5 star review. It is very helpful to us in the growth and success of LagoonView Terrace. 4 Stars isn’t terrible, but it does negatively impact our rankings. If you can’t leave us 5 stars, please contact us privately to let us know where we failed to meet your expectations. We will appreciate a review on Google and to our Website by following the link in the follow up email.
Have a great time at LagoonView Terrace at the Mauna Lani Resort.
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Thank you!